Help Center
Find answers, download help, and get support for your 365 of Hope account.
Downloads & Library
Access your digital workbooks, devotionals, and re-download files any time.
Membership & Billing
Manage your 365 of Hope+ subscription, renewal, and payment details.
Privacy & Account
Update your profile, password, privacy choices, and data preferences.
Journal & Workbooks
Write private prayers, gratitude, and reflections that stay between you and God.
Frequently asked questions
Are these physical products?▼
No. Every workbook, journal, and devotional is a digital PDF download. Nothing is printed or mailed. You can fill them online or print them at home.
How do I download something I bought?▼
After checkout, your files are instantly available in My Library. You can also find them on your Orders page.
Can I get a refund?▼
Digital downloads generally cannot be returned once accessed, but if a file is corrupted or not as described, contact us and we will make it right. See Purchases, Billing & Refunds for full details.
Is my prayer journal private?▼
Yes. Your journal entries are visible only to you. They are protected by Row Level Security in our backend and are never shared publicly unless you choose to post to the Prayer Wall.
How do I cancel my membership?▼
Go to Settings → Membership → Manage billing. You can cancel any time with one click.
What if I forgot my password?▼
Use the password-reset link on the Sign in page. If you do not receive the email, check your spam folder or contact us.
Still need help?
Our team is here for you. For the fastest response, email us directly or use the contact form.
We typically reply within 1–2 business days. For urgent safety concerns, please see Safety & Crisis Resources.